Workflow Management

Let us show you how to save money while increasing your efficiency

Our Workflow Management Experts Can Make Your Business Run Smoothly

Everyone knows that efficiency means more money. That’s where the experts at MSA Digital can help your company. We find gaps in your workflow and develop systems to help you improve your workflow management.

Since the mid-70s, we’ve been working with companies of all sizes and industries to help improve their efficiency. In most cases, we’re able to save our clients thousands of dollars. Isn’t that worth a simple phone call?


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What Is Workflow Management?

Simply put, it’s how your business gets things done. Think of your workflow as the coordination of all the tasks your staff performs to take care of customers. This includes everything from taking calls, documentation, billing and invoicing, and far more.

What’s shocking is that in the process of getting everything necessary done, there can be massive gaps in information where things get lost or there are inefficiencies in hand-offs where critical information doesn’t get communicated. There can be redundancies that cost the company money and other issues that produce an aerodynamic drag on the entire operation.

Our goal is to work with management to see where the issues are and provide solutions. It’s process improvement at its finest.

Our Process

After a brief initial consultation, we’ll schedule time with one of our office efficiency experts who will consult with your staff to learn more about how your business operates. We’re able to bring decades of experience to the table to help find ways to reduce expenses and help your people take care of customers.

We will explore the technology you currently use and discuss options and possible improvements, upgrades, or obstacles. We’ve been called miracle workers, but to us, it’s just our passion.

Workflow Management Software

Over the years, we have utilized specialized software designed to help our customers make the best use of the equipment we provide in their business processes. Here are a few examples of software we have used and recommended:

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Square 9

Square 9 is a host of document management software that provides your company with a complete platform of document management software solutions. With tools such as advanced web form management features, document capture automation, content management, and other business process management solutions, Square 9 Softworks can give your business a competitive edge.

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Minimize waste with easy, secure print management software. PaperCut is one of the most user-friendly print management software programs to implement and use throughout your entire company. Plus, it’s very affordable for companies of all sizes. When you factor in the ROI, this software practically pays for itself in the money you’ll save.

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Imagine a single system that you can use to manage all your users, groups, rules, security, permissions, and cost centers for every piece of connected copiers, printers, scanners & more. That’s what uniFLOW provides. It’s a gateway to control your systems and costs.

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As one of the leading cloud document management and workflow automation software, DocuWare helps you manage your printing anywhere your staff is. With more and more hybrid office environments, it’s a perfect solution for automating certain features and providing oversight for all your document management needs.

These are just a few of the excellent companies we can work with to empower and improve what you do. Call us today for a free initial consultation on improving your workflow management. You will be impressed with the results.

410 Spring Street
Chattanooga, TN 37405
Phone: 423.756.0334

3120 Medlock Bridge Road,
Building B
Norcross, GA 30071
Phone: 770.248.1156

9041 Executive Park Drive
Suite 107
Knoxville TN, 37923
Phone: 865.470.4846

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