Our History 2018-09-05T17:21:30+00:00

A History of Client Success

In business since 1974, MSA, Inc. has long been known as a premier service provider, earning a reputation for unparalleled responsiveness and commitment to service.

Our offerings have expanded beyond hardware sales and service to encompass a full array of IT management services, including virtually all aspects of processing documents across sophisticated enterprise network environments.

MSA serves over 60 counties in Tennessee and Georgia from our facilities located in Chattanooga, Atlanta, Dalton, and Knoxville. Our service area extends from metro Atlanta to metro Knoxville, one of the most dynamic growth centers in America.

Our goal has always been to maintain our relationship with every customer perpetually. Because we are dedicated to the long haul, our customers can rest assured that their best interests are also our own. Working with you, we will develop a profit-enhancing plan to help you remain truly competitive in today’s marketplace. Our mission is to meet or exceed your expectations and to earn and keep your trust in our company, our products and our value-added services.

As with most successful organizations, our greatest assets are our people. Nearly two-thirds of MSA’s employees serve in the service and information technology departments. We have been blessed with a number of key personnel who have been with the company for a number of years, and quite a few have been on board since the day our doors opened.

MSA At A Glance
Years In Operation
Operating States